Shipping Policy

1. Orders will be processed and shipped within 3 days once credit card authorization is received.(exclude weekends & public holidays)
2. Orders are shipped on business days only (Monday-Friday, excluding Malaysia National holidays).

DOMESTIC ORDER (MALAYSIA)

DHL e-Commerce / J&T / GDEX / POSLAJU

• Cost : Free of Charge with minimum spend of RM150 & above

           Estimated Delivery Time : 2-7 working days (depends on the destination)

• Cost : RM8 will apply for order values below RM150

DHL Express Serivce

• Cost : MYR 100

          Estimated Delivery Time : 1-2 working days (depends on the destination)

INTERNATIONAL ORDER

• Delivery outside of Malaysia may take up to 21 working days, subject to countries and states as per chosen address unless otherwise advised.

• For countries that are not listed in our shipping zone, kindly enquire by email to us at jamsistem.megamall@gmail.com.  

• Our shipping fees are chargeable by weight up to 1kg or up to 2 items. To order more than 2 items, kindly enquire shipping rate by email to us at jamsistem.megamall@gmail.com.

• Shipment to addresses outside Malaysia are subject to inspections and may be withheld by customs in the respective countries. It is at the risk of the buyer in the event of any customs issues that may arise including but not limited to, duties imposed, confiscation holds, non-delivery and return. 

• Should these events arise, the buyer is responsible to handle the issue with the respective country’s custom for parcel clearance.  

• In the event that the product(s) were mishandled or missing due to customs issues, our offerings on product replacement, repair or refund will not be applied.

• Once the ordered product(s) are shipped, no cancellation will be accepted.

DHL Express Service
Cost : MYR 100 - 500 (depends on destination)
Estimated Delivery Time : 4-6 working days (depends on the destination)